Questions
The things people actually ask.
Including the ones where the answer is no.
What it is
No, and that is deliberate. A CRM is a place you put information. Seneschal reads the information that already exists in your mailbox and your documents and acts on it. If you love filling in fields, you will not get much out of this. If you have quietly given up on every CRM you have tried, this was built for you.
No. Plenty of brokers keep a CRM for the things a CRM is good at and use Seneschal for the daily briefing, the inbox, and the deadlines. Seneschal does not need to be your only tool to be worth the money.
No. Not now, not ever. It is a standing promise, not a current product decision. Seneschal is for brokers who earn business through relationships and referrals.
Reading the inbox is the easy part and several products do it. Seneschal opens the signed PDF and pulls the real legal dates out of the Washington forms you actually sign. That is the part the national tools cannot do without rewriting their product.
Getting set up
Around ten minutes of your time. You sign in with your work Microsoft account, Seneschal reads your existing mail and builds your contact list, you add the deals you are working right now, and your first briefing is waiting the next morning.
No. Seneschal runs in your web browser. It works on a laptop, a desktop, a tablet, and a phone. There is nothing to download and nothing for your IT to install on your machine.
Not today. Seneschal connects to Microsoft 365 and Outlook, which is what most Washington brokerages run on. If your office is on Google Workspace, Seneschal will not work for you right now, and I would rather tell you that here than after you have signed up.
Depending on how your brokerage is configured, an administrator may need to approve Seneschal's access to Microsoft 365 once. That is a single approval at the account level, not a piece of software installed on anyone's computer. I will handle that conversation with your IT if you want me to.
Everything except the form reading works anywhere. The document intelligence is built on Northwest MLS forms, so outside Washington you would lose the single best feature. I would rather you wait until it covers your forms than pay for half a product.
Your data
No. Seneschal writes drafts. You read them, edit them, and send them. Nothing leaves your mailbox unless you press send.
You. Every record is tied to your account and separated from every other user. There is no shared pool of contacts and no cross agent visibility.
It is yours. Ask and you get an export of your contacts and transactions. Ask for deletion and it is deleted.
Your mail stays in your Microsoft account and is read through Microsoft's official interface with access your brokerage controls and can revoke. Seneschal has no password of yours to lose. The application data lives in a managed, access controlled database.
Money
Fifty nine dollars a month for a solo broker, less per seat for teams and brokerages, with a seven day free trial. Early Washington brokers lock forty nine dollars a month for as long as they stay.
No long term contract. Monthly is monthly. Annual saves you roughly two months and you can pay that way if you prefer.
Because a free tool from a one broker company either dies or starts selling something about you. Charging a fair price is how this stays independent and how the no leads promise stays keepable.
Open one screen in the morning. Know your whole day.
Seneschal is opening to a small group of Washington brokers. Tell me a little about how you work and I will get you set up personally.